Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure every customer enjoys a positive shopping experience. If a product does not meet your expectations and is eligible for return, you may request a return under the terms described below.

Return Eligibility Period

Eligible products can be returned within 30 calendar days from the date of delivery. Return requests submitted after this period may not be accepted.

Condition of Returned Items

To qualify for a return, products must meet the following conditions:

Unused and in original condition.
Returned in original packaging, when applicable.
All accessories, components, and included materials must be intact.
No damage resulting from improper use, installation, or handling.

Products that fail to meet these conditions may be denied return.

Items That Cannot Be Returned

Certain products are not eligible for return, including but not limited to:

Customized or personalized items.
Digital products or downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Items that have been used, installed, modified, or damaged.

Refunds

Upon receipt of the returned product,【请替换：店铺名称】 will inspect the item. If the return is approved, a refund will be processed to the original method of payment.

Please allow 5-7 business days for the refund to be reflected by your payment provider or financial institution.

Damaged or Incorrect Items

If you receive a defective, damaged, incomplete, or incorrect item, please retain the product, its packaging, and all included materials while we investigate the issue.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a verified defect, damage, or incorrect shipment.

Shipping fees are calculated and displayed at checkout. Processing time for return requests is typically 1-2 business days, with shipping times of 5-10 business days.